Remote done right
We’ve onboarded thousands of VA’s. You’re in good hands.
Your Roadmap to Success, One Step at a Time.
F.A.Q.
Frequently Asked
Curious about how it works?
We screen thousands of applicants monthly and only move forward with top performers. Our recruitment process includes interviews, assessments, and background checks to ensure we deliver reliable, capable professionals.
Before placement, every VA completes insurance-specific training, assessments, and onboarding prep. We also support you during handoff to ensure your VA is aligned with your workflow from day one.
Yes. Your Virtual Assistant is scheduled to match your business hours, so you can communicate and collaborate in real time throughout your day.
Absolutely. If you use a VOIP system, your VA can be assigned an extension and make or receive calls just like any other team member — using your agency’s phone number.
We get that concern. But once your VA is trained, they’ll take repetitive tasks off your plate fast. Most clients feel the impact within the first few weeks. We also help you delegate effectively from the start.
You can assign tasks via email, your AMS, or whatever tools you’re already using. Your VA works directly inside your systems — no extra tech required.
Yes — and that’s exactly why we train before placement. Your VA will arrive with industry-specific experience and a mindset to learn. Many clients say their VA feels like a core
team member in no time.
Our offices are secure and tightly monitored. No outside devices, writing materials, or data exports are allowed. Devices are remotely owned by Agency VA’s IT team to protect against any lost or stolen devices. As one of the only SOC certified VA providers in the world, processes are
in place to keep you and your data safe.