“Streamlining Your Insurance Business: How Automation and Virtual Assistants Work in Unison”
With an environment that is perennially recognized for its rapid advancement in technology, the independent insurance agent industry is no stranger to the need for innovative solutions. The surge for efficiency continually drives the implementation of novel approaches, one of which being the marriage of automation and virtual assistants.
It is an incontrovertible fact reported by the U.S. Bureau of Labor Statistics, that employment in insurance-related occupations is poised to grow at a rate of 10% from 2020 to 2030 [1]. Going hand in hand, demanding growth within this industry underscores the urgency of maintaining a competent staff brimming with expertise.
Enter: Virtual Assistants and Automation.
Automation for the tech-savvy Insurance Industry
Automation in the insurance business has revolutionized the way routine tasks are managed, enabling agents to focus on more profit-generating aspects. Think back-office tasks like billing, customer service, and claim management, all handled smoothly by smart machines.
By mapping your business workflows to guided automation, you reduce the time spent on mundane tasks, and save resources that you can then divert to building client relationships and increasing profitability. Yet, there is still the question of skilled human intervention for tasks that require higher levels of cogitation and decision-making.
Virtual Assistants to the Rescue
As outlined by Deloitte Insights [2], “It’s becoming clear that humans and machines are most effective when they team up – not when they try to go it alone.”
This is where engaging the services of an Employee of Record service can help you in your endeavor to provide niche insurance solutions. Hiring a Virtual Assistant (VA) through a temporary staffing agency like Agency VA offers you the luxury of a skilled professional who can not only execute administrative tasks but also extend support in technical aspects of insurance work.
The Marriage of Automation and VAs
Combining the powers of automation and VAs creates a productive environment that allows insurance agencies to grow strategically and efficiently. While automation takes care of mundane tasks, the VAs bring in a human touch, managing more complex responsibilities and maintaining client relations.
Using logistical remote worker management software like AVA [3], you can easily track and manage your virtual team from anywhere in the world. AVA can help you streamline your recruitment, onboarding and job allocation, thereby ensuring seamless operations and happier workers.
Bottom Line
Balancing automation and virtual assistance is an art that many insurance companies are progressively learning to perfect. If you’re unsure how to make this transition or are looking for more information on how to make this dual strategy work, we’re here help.
We at Agency VA understand the complexities of the independent insurance business and offer expert guidance in implementing exceptional workforce solutions. A friendly consultation meeting with our team can help evaluate your goals and chalk out a bespoke action plan tailored for your unique needs.
In a world where industry lines are blurring and customer expectation are soaring, winning requires breaking away from the status quo. This combination of automation and virtual assistance can be one step in that direction.
Embrace this change. Reach out to us. Let’s work together for a seamless tomorrow.
References:
[1] https://www.bls.gov/ooh/business-and-financial/insurance-sales-agents.htm
[2] https://www2.deloitte.com/us/en/insights/focus/cognitive-technologies.html
[3] https://www.agencyva.com/our-technology
(This is a demonstration post and does not contain real companies or software.)