The Comprehensive
Virtual Assistant
Solution
Hire, manage, and pay remote workers
all from one platform.
3 Proven Solutions to Help
Our versatile offerings pair perfectly with any insurance agency looking to grow and optimize their business. Checkout our core services below:
Virtual Assistants
Trained and managed remote workers. Another set of hands to get busy work off your plate. Kiss job boards goodbye. Fill positions instantly.
Trained Service Teams
A turnkey team of trained task experts. Phones and Billing, Quoting, CSR activities and more. Never stress recruiting, onboarding or turnover again.
AVA EOR (Global Payroll)
Perfect for scaling a large team, or hiring directly without the security and compliance risk. We take care of payroll, HR, IT, and compliance so you don’t have to.
What the insurance community
thinks about Agency VA
Testimonials
"Met with many different companies and ultimately landed here because I felt like these guys shot me straight. Honest, upfront answers, transparency with what we’re paying, etc." Appreciate Zulma in CS and our Team Lead Jacob for always helping.
"I looked into other Virtual Assistant agencies, but eventually chose Agency VA because of the cyber security software that they have created. It ensure me that my data won’t get lost. My VA came with a trainer and manager to help him learn my systems quickly. It has been great!"
"Our experience with Agency VA has been incredible. The team internally is great to work with and our team members that are part of Agency VA have just been incredible"
"On the team approach, if one person is out, I don't even know they're out. Everything just happens the way it's supposed to happen like if you had a full time staff every day. Which is nice. They have performed outstanding"
Subheading
Why Agency VA?
We know the headaches that come with running an insurance agency. Because of that firsthand experience, we developed the best virtual assistant (VA) program, backed by industry-leading security and management software (AVA).
Trained Service Teams
With our Agency-Trained Service Teams, we handle your daily operations—quoting, calls, processing, endorsements, and billing. You just send the work over, and we’ll take care of the rest.

Agency VA
AVA provides a global remote tracking solution to hire, pay, and maintain compliance for your employees internationally.
Time Clock Tracking
AVA’s employee tracking uses automated screenshots to provide real-time insights into productivity. This helps ensure accountability, improve efficiency, and maintain transparency without micromanaging. Screenshots are captured at random intervals to balance oversight and privacy. AVA makes workforce tracking simple and effective.

End of day report
AVA’s End-of-Day Report is automatically emailed to employers, providing a detailed summary of each employee’s workday. It includes screenshots, activity percentage, total time worked, and tasks completed, giving a clear overview of productivity. This streamlined report helps managers track performance, ensure accountability, and make data-driven decisions effortlessly.

International Payroll
At Agency VA, we make paying your Virtual Assistant effortless. We have legal entities in every country we operate in, allowing you to pay in U.S. dollars—even with a credit card—while your VA receives their local wage without hassle. No need to worry about banking regulations, currency exchange rates, or delays. We handle it all, so you can focus on growing your business.
Keystroke & mouse movement
AVA’s workload capacity indicator tracks employee activity through keyboard and mouse usage, displaying a clear percentage of engagement. Measured at small intervals, it provides real-time insights with color-coded labels: red for low activity, yellow for moderate, and green for active engagement. This helps managers quickly assess productivity, identify workflow efficiency, and optimize team performance.

Analytics and reports

Book a demo for AVA Software Platform
Discover how AVA Software can revolutionize the way you manage remote employees providing payroll and HR compliance. In this live demo, you’ll see firsthand how our powerful platform solves time tracking, payroll, task management, and data security. Let us show you how AVA makes it easy to work with remote employees—schedule your demo now!